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Your financial wellbeing is our responsibility.

Financial Relief Plan

If you need more time to pay, the Relief Plan can help.

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Get up to $500 instantly and repay over time.

Advance

Make payday come early with up to $300 right now.

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Mission

Financial Relief Plan

Loan

Get up to $500 instantly and repay over time.

Advance

Make payday come early with up to $300 right now.

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Build credit history with everyday bill payments.

How our platform makes lending smarter, safer and more personalized.

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Mission

Financial Relief Plan

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Financial Relief Plan

Q: How does the Relief Plan work?

If you qualify for the Relief Plan, you receive a one-time, 60-day extension on your outstanding due dates, in addition to the standard 29-day grace period. For example: if your original due dates are September 15, September 30, October 15 and October 30, your due dates move to November 14, November 29, December 14 and December 29. Each new date also includes the standard 29-day grace period before a payment is reported as late.

Q: How do you qualify for the Relief Plan?

To qualify, you must have an active Possible Loan and experience an eligible hardship event, such as a death in your immediate family, serious illness or disability, a qualifying natural disaster, critical medical expenses (including abortion care), a mass casualty incident, sudden loss of income or employment, or certain home emergencies including domestic violence or fire. Charged-off loans are not eligible.

Q: What kinds of medical care qualify?

The Relief Plan covers certain events where you incur expenses related to critical medical care. This includes a range of serious health-related treatments and can include abortion-related care, subject to the Plan's eligibility criteria.

Q: I already got more time to pay. Am I eligible?

The Relief Plan can be applied once per loan. If you haven't used it yet, your loan remains eligible as long as it meets the qualifying criteria. Even if you've already rescheduled payments or you have one or more payments past their grace period, your loan can still qualify. Payments already reported late will not have that mark removed.

Q: When should I request the relief plan?

There's no strict deadline to request the Relief Plan, but the sooner you reach out, the better. That's because your 60-day extension is measured from your original due date, not from the date you contact us. Enrolling soon after a qualifying event helps us pause or prevent additional late reporting.

Q: What happens to my credit score?

Enrolling in the Relief Plan temporarily delays or adjusts required payments on a loan. If your payments are on time: As long as you keep making payments within your updated due dates, your loan will be reported as on time to the credit bureaus. If a payment is already past due: that status will continue to show on your credit report. The Relief Plan won't remove existing late marks, but it does stop new ones from adding up while you're enrolled. Once you complete your payments or the Relief Plan period ends, normal reporting picks back up.

Q: Will I get reminders when my payments are due?

Yes. You'll receive reminders when payments are approaching, including an email about three days before your next payment date, as long as your contact information and notification preferences are up to date.

Q: What happens if I still can't pay after the 60-day extension ends?

The Relief Plan can only be applied once per loan, so it can't be extended or repeated. If you need more time beyond that, you can reschedule your payments in the app or by reaching out to Customer Support. Just keep in mind that payments made after your grace period will be reported as late.

Q: How do I get started?

Log in to the Possible app and contact support to request enrollment in the Relief Plan. A representative will review your situation and determine eligibility based on the Plan's qualifying events and your loan status.

Get the support and time you need when life takes an unexpected turn. If you’re navigating financial hardship, our Relief Plan lets you pause payments on your Possible Loan for up to 60 days.

Pay on your schedule

Protect your credit with up
to 60 extra days to pay

Life happens. If you’re facing a qualifying hardship, you can defer your Possible Loan beyond our always-on, 29-day grace period. Our Relief Plan gives you the flexibility you need without hurting your credit.

We’ve got your back

When you choose Possible Loan, you’re covered: financial relief is available

Life’s most difficult situations can create burdens you couldn’t have predicted. If you’re experiencing financial hardship due to a qualifying event and need more time to pay, we may be able to support you with a Relief Plan. Here’s what’s covered.

Family Tragedy

A death in your immediate family

Family Tragedy

A death in your immediate family

Family Tragedy

A death in your immediate family

Natural Disaster

A FEMA- or state-declared disaster, including tornado, earthquake, fire or flood

Natural Disaster

A FEMA- or state-declared disaster, including tornado, earthquake, fire or flood

Natural Disaster

A FEMA- or state-declared disaster, including tornado, earthquake, fire or flood

Serious Illness

Expenses incurred from an illness, hospitalization or disability

Serious Illness

Expenses incurred from an illness, hospitalization or disability

Serious Illness

Expenses incurred from an illness, hospitalization or disability

Critical Medical Care

Costs related to critical, urgent medical care, including abortion care

Critical Medical Care

Costs related to critical, urgent medical care, including abortion care

Critical Medical Care

Costs related to critical, urgent medical care, including abortion care

Home Emergency

Expenses from domestic violence, fire or other urgent home crises

Home Emergency

Expenses from domestic violence, fire or other urgent home crises

Home Emergency

Expenses from domestic violence, fire or other urgent home crises

Community Tragedy

A mass casualty incident in your community

Community Tragedy

A mass casualty incident in your community

Community Tragedy

A mass casualty incident in your community

Sudden Loss of Employment/Income

An unexpected change to your income or benefits

Sudden Loss of Employment/Income

An unexpected change to your income or benefits

How it works

UI screen of a form to submit a customer service request.

Reach out to us

If you are experiencing financial hardship as a result of any qualifying event, let us know. We’ll support you with additional time, up to 60 days, to pay—and that’s on top of your Possible Loan grace period.

UI screen of a calendar with a date selected.

Create a plan

Our Customer Support team is here to work with you on a Relief Plan ⎯ so you can focus on what matters most.

Image of the Possible app UI with a list of upcoming payments. Two of the four payments are checked as paid off.

Get back on track

Once you enroll, we’re here to answer questions regarding your Possible account and how to pay off your loan.

Watch member stories

The Relief Plan came in a very good time where my back was against the wall... I would recommend it to anyone.

Mary

Member Since 2021

The Relief Plan came in a very good time where my back was against the wall... I would recommend it to anyone.

Mary

Member Since 2021

The Relief Plan came in a very good time where my back was against the wall... I would recommend it to anyone.

Mary

Member Since 2021

It allowed me the time to get everything situated and get back on track with no impact to my credit score.

Newsleen

Member Since 20XX

It allowed me the time to get everything situated and get back on track with no impact to my credit score.

Newsleen

Member Since 20XX

It allowed me the time to get everything situated and get back on track with no impact to my credit score.

Newsleen

Member Since 20XX

We got hit here by Hurricane Helene. I needed a little extra time to pay and to try to get things together. It was a very stressful time. I’m one of the many Americans who don’t really have that much of a safety net. But the Relief Plan really helped.

Cathy

Member Since 2024

Cathy

Member Since 2024

Cathy

Member Since 2024

Last year, I had just returned to work after being out of work with breast cancer. The Relief Plan helped me to have a little extra time and I really, really appreciated it. Completely amazing.

Terry

Member Since 2020

Last year, I had just returned to work after being out of work with breast cancer. The Relief Plan helped me to have a little extra time and I really, really appreciated it. Completely amazing.

Terry

Member Since 2020

Last year, I had just returned to work after being out of work with breast cancer. The Relief Plan helped me to have a little extra time and I really, really appreciated it. Completely amazing.

Terry

Member Since 2020

Flexibility is built in

More Possible Loan benefits you’ll love

Take your time with installments

8 weeks. 4 installments. 4 paychecks. Zero worries.

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Use any payment method you like

Extra debit cards or even your bank details are fair game—just type in the number.

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Move payments— no reschedule fee

Move payments up to 29 days out from the originally scheduled date with no late or reschedule fee.

Explore payment flexibility

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Send instant^* cash right to the bank account you choose

Apply for a loan

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Send instant^* cash right to the bank account you choose

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Send instant^* cash right to the bank account you choose

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Frequently asked questions

How does the Relief Plan work?

If you qualify for the Relief Plan, you receive a one-time, 60-day extension on your outstanding due dates, in addition to the standard 29-day grace period.

For example: if your original due dates¨ are September 15, September 30, October 15 and October 30, your due dates move to November 14, November 29, December 14 and December 29. Each new date also includes the standard 29-day grace period˘ before a payment is reported as late.

How do you qualify for the Relief Plan?

To qualify, you must have an active Possible Loan and experience an eligible hardship event, such as a death in your immediate family, serious illness or disability, a qualifying natural disaster, critical medical expenses (including abortion care), a mass casualty incident, sudden loss of income or employment, or certain home emergencies including domestic violence or fire. Charged-off loans are not eligible.

What kinds of medical care qualify?

The Relief Plan covers certain events where you incur expenses related to critical medical care. This includes a range of serious health-related treatments and can include abortion-related care, subject to the Plan’s eligibility criteria.

I already got more time to pay. Am I eligible?

The Relief Plan can be applied once per loan. If you haven’t used it yet, your loan remains eligible provided as long as it meets the qualifying criteria. Even if you’ve already rescheduled payments or you have one or more payments past their grace period, your loan can still qualify. Payments already reported late will not have that mark removed.

When should I request the relief plan?

There's no strict deadline to request the Relief Plan, but the sooner you reach out, the better. That's because your 60-day extension is measured from your original due date, not from the date you contact us. Enrolling soon after a qualifying event helps us pause or prevent additional late reporting.

What happens to my credit score?

Enrolling in the Relief Plan temporarily delays or adjusts required payments on a loan.

If your payments are on time: As long as you keep making payments within your updated due dates, your loan will be reported as on time to the credit bureaus.

If a payment is already past due: that status will continue to show on your credit report. The Relief Plan won't remove existing late marks, but it does stop new ones from adding up while you're enrolled.

Once you complete your payments or the Relief Plan period ends, normal reporting picks back up.

Will I get reminders when my payments are due?

Yes. You’ll receive reminders when payments are approaching, including an email about three days before your next payment date, as long as your contact information and notification preferences are up to date.

What happens if I still can't pay after the 60-day extension ends?

The Relief Plan can only be applied once per loan, so it can't be extended or repeated. If you need more time beyond that, you can reschedule˘ your payments in the app or by reaching out to Customer Support. Just keep in mind that payments made after your grace period will be reported as late.

How do I get started?

Log in to the Possible app and contact support to request enrollment in the Relief Plan. A representative will review your situation and determine eligibility based on the Plan’s qualifying events and your loan status.

Frequently asked questions

How does the Relief Plan work?

If you qualify for the Relief Plan, you receive a one-time, 60-day extension on your outstanding due dates, in addition to the standard 29-day grace period.

For example: if your original due dates¨ are September 15, September 30, October 15 and October 30, your due dates move to November 14, November 29, December 14 and December 29. Each new date also includes the standard 29-day grace period˘ before a payment is reported as late.

How do you qualify for the Relief Plan?

To qualify, you must have an active Possible Loan and experience an eligible hardship event, such as a death in your immediate family, serious illness or disability, a qualifying natural disaster, critical medical expenses (including abortion care), a mass casualty incident, sudden loss of income or employment, or certain home emergencies including domestic violence or fire. Charged-off loans are not eligible.

What kinds of medical care qualify?

The Relief Plan covers certain events where you incur expenses related to critical medical care. This includes a range of serious health-related treatments and can include abortion-related care, subject to the Plan’s eligibility criteria.

I already got more time to pay. Am I eligible?

The Relief Plan can be applied once per loan. If you haven’t used it yet, your loan remains eligible provided as long as it meets the qualifying criteria. Even if you’ve already rescheduled payments or you have one or more payments past their grace period, your loan can still qualify. Payments already reported late will not have that mark removed.

When should I request the relief plan?

There's no strict deadline to request the Relief Plan, but the sooner you reach out, the better. That's because your 60-day extension is measured from your original due date, not from the date you contact us. Enrolling soon after a qualifying event helps us pause or prevent additional late reporting.

What happens to my credit score?

Enrolling in the Relief Plan temporarily delays or adjusts required payments on a loan.

If your payments are on time: As long as you keep making payments within your updated due dates, your loan will be reported as on time to the credit bureaus.

If a payment is already past due: that status will continue to show on your credit report. The Relief Plan won't remove existing late marks, but it does stop new ones from adding up while you're enrolled.

Once you complete your payments or the Relief Plan period ends, normal reporting picks back up.

Will I get reminders when my payments are due?

Yes. You’ll receive reminders when payments are approaching, including an email about three days before your next payment date, as long as your contact information and notification preferences are up to date.

What happens if I still can't pay after the 60-day extension ends?

The Relief Plan can only be applied once per loan, so it can't be extended or repeated. If you need more time beyond that, you can reschedule˘ your payments in the app or by reaching out to Customer Support. Just keep in mind that payments made after your grace period will be reported as late.

How do I get started?

Log in to the Possible app and contact support to request enrollment in the Relief Plan. A representative will review your situation and determine eligibility based on the Plan’s qualifying events and your loan status.

Frequently asked questions

How does the Relief Plan work?

If you qualify for the Relief Plan, you receive a one-time, 60-day extension on your outstanding due dates, in addition to the standard 29-day grace period.

For example: if your original due dates¨ are September 15, September 30, October 15 and October 30, your due dates move to November 14, November 29, December 14 and December 29. Each new date also includes the standard 29-day grace period˘ before a payment is reported as late.

How do you qualify for the Relief Plan?

To qualify, you must have an active Possible Loan and experience an eligible hardship event, such as a death in your immediate family, serious illness or disability, a qualifying natural disaster, critical medical expenses (including abortion care), a mass casualty incident, sudden loss of income or employment, or certain home emergencies including domestic violence or fire. Charged-off loans are not eligible.

What kinds of medical care qualify?

The Relief Plan covers certain events where you incur expenses related to critical medical care. This includes a range of serious health-related treatments and can include abortion-related care, subject to the Plan’s eligibility criteria.

I already got more time to pay. Am I eligible?

The Relief Plan can be applied once per loan. If you haven’t used it yet, your loan remains eligible provided as long as it meets the qualifying criteria. Even if you’ve already rescheduled payments or you have one or more payments past their grace period, your loan can still qualify. Payments already reported late will not have that mark removed.

When should I request the relief plan?

There's no strict deadline to request the Relief Plan, but the sooner you reach out, the better. That's because your 60-day extension is measured from your original due date, not from the date you contact us. Enrolling soon after a qualifying event helps us pause or prevent additional late reporting.

What happens to my credit score?

Enrolling in the Relief Plan temporarily delays or adjusts required payments on a loan.

If your payments are on time: As long as you keep making payments within your updated due dates, your loan will be reported as on time to the credit bureaus.

If a payment is already past due: that status will continue to show on your credit report. The Relief Plan won't remove existing late marks, but it does stop new ones from adding up while you're enrolled.

Once you complete your payments or the Relief Plan period ends, normal reporting picks back up.

Will I get reminders when my payments are due?

Yes. You’ll receive reminders when payments are approaching, including an email about three days before your next payment date, as long as your contact information and notification preferences are up to date.

What happens if I still can't pay after the 60-day extension ends?

The Relief Plan can only be applied once per loan, so it can't be extended or repeated. If you need more time beyond that, you can reschedule˘ your payments in the app or by reaching out to Customer Support. Just keep in mind that payments made after your grace period will be reported as late.

How do I get started?

Log in to the Possible app and contact support to request enrollment in the Relief Plan. A representative will review your situation and determine eligibility based on the Plan’s qualifying events and your loan status.

All products are subject to eligibility and approval by Possible Financial Inc. dba “Possible Finance” and “Possible” or its banking partner Coastal Community Bank. Eligibility for a product is not guaranteed.

For Loans, Possible Finance has direct lending licenses in AK, CA, HI, ID, UT and WA. Idaho Residents: License #RRL-10073; Louisiana Residents: License #1697898; Ohio Residents: License #ST.760161.000; Washington License #530-CC/SL-111888. California Residents: Possible Finance is licensed by the Department of Financial Protection and Innovation, pursuant to the California Deferred Deposit Transaction Law, License #10DBO-105848.

Loans in AL, AR, AZ, DE, FL, IA, IN, KS, KY, LA, MI, MO, MS, MT, NC, NE, NH, NV, OH, OK, OR, RI, SC, TN, TX, VA, VT, and WY are made by Coastal Community Bank, and serviced by Possible Finance. Texas Residents: Possible Finance is a licensed Credit Access Business; License #1800061850-160823.

*Funding typically occurs within seconds; ACH transfers take 1-2 business days. Instant Delivery fee may apply in select states.

^Loan amounts & structure vary by state. Max amount not typical.

°Savings since 2017 includes fees Possible doesn't charge (e.g., NSF, rollover) plus reduced costs from customers borrowing less frequently than typical payday loan users, assuming customers would otherwise have faced industry-average fees and borrowing rates. Sources: internal data; state regulatory data; CFPB (Pub. No. 2023-9); Pew ("Payday Lending in America," 2013); CRL ("Down the Drain," 2025). Individual results may vary.

¨See possiblefinance.com/samplepaymentschedules for rates & terms examples.

ˇReal customer compensated or incentivized. Results vary.

˘Possible Loans offer up to 29 days of payment flexibility from original due date.

All trademarks and brand names are property of their respective owners. Use of them does not imply any affiliation with or endorsement by them.

If you have questions or concerns, please contact the Support Team at support.possiblefinance.com

Mailing Address: Possible Finance, PO Box 98686, Las Vegas, NV 89193

*Funding typically occurs within seconds; ACH transfers take 1-2 business days. Instant Delivery fee may apply in select states.

^Loan amounts & structure vary by state. Max amount not typical.

¨See possiblefinance.com/samplepaymentschedules for rates & terms examples.

ˇReal customer compensated or incentivized. Results vary.

˘Possible Loans offer up to 29 days of payment flexibility from original due date.

All trademarks and brand names are property of their respective owners. Use of them does not imply any affiliation with or endorsement by them.

If you have questions or concerns, please contact the Support Team at support.possiblefinance.com

Mailing Address: Possible Finance, PO Box 98686, Las Vegas, NV 89193

*Funding typically occurs within seconds; ACH transfers take 1-2 business days. Instant Delivery fee may apply in select states.

^Loan amounts & structure vary by state. Max amount not typical.

¨See possiblefinance.com/samplepaymentschedules for rates & terms examples.

ˇReal customer compensated or incentivized. Results vary.

˘Possible Loans offer up to 29 days of payment flexibility from original due date.

All trademarks and brand names are property of their respective owners. Use of them does not imply any affiliation with or endorsement by them.

If you have questions or concerns, please contact the Support Team at support.possiblefinance.com

Mailing Address: Possible Finance, PO Box 98686, Las Vegas, NV 89193

Loan

Advance

Bill & Rent

Series

Articles

Our purpose

Public Benefit Corp

Financial Relief Plan

Protect your credit with up to 60 extra days to pay

When you choose Possible Loan, you’re covered: financial relief is available

Family Tragedy

Family Tragedy

Family Tragedy

Natural Disaster

Natural Disaster

Natural Disaster

Serious Illness

Serious Illness

Serious Illness

Critical Medical Care

Critical Medical Care

Critical Medical Care

Home Emergency

Home Emergency

Home Emergency

Community Tragedy

Community Tragedy

Community Tragedy

Sudden Loss of Employment/Income

Sudden Loss of Employment/Income

How it works

Reach out to us

Create a plan

Get back on track

More Possible Loan benefits you’ll love

Take your time with installments

Use any payment method you like

Move payments— no reschedule fee

Send instant* cash right to the bank account you choose

Send instant* cash right to the bank account you choose

Send instant* cash right to the bank account you choose

Frequently asked questions

Frequently asked questions

Frequently asked questions

Protect your credit with up
to 60 extra days to pay

Send instant^* cash right to the bank account you choose

Send instant^* cash right to the bank account you choose

Send instant^* cash right to the bank account you choose