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Financial Relief Plan

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Financial Relief Plan

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Here for you

Financial Relief Plan

Get support when life takes an unexpected turn. If you need more time to pay off your Possible Loan, navigate financial hardship with our Relief Plan.

Pay on your schedule

Get more time to pay—without credit impact

Life happens. If you’re facing a qualifying hardship, our Relief Plan lets you defer your Possible Loan beyond our always-on, 29-day grace period—giving you the flexibility you need without hurting your credit.

We’ve got your back

When you choose Possible Loan, you’re covered: financial relief is available

Life’s most difficult situations can create burdens you couldn’t have predicted. If you’re experiencing financial hardship due to a qualifying event and need more time to pay, we may be able to support you with a Relief Plan. Here’s what’s covered.

Family Tragedy

A death in your immediate family

Family Tragedy

A death in your immediate family

Family Tragedy

A death in your immediate family

Natural Disaster

A FEMA- or state-declared disaster, including tornado, earthquake, fire or flood

Natural Disaster

A FEMA- or state-declared disaster, including tornado, earthquake, fire or flood

Natural Disaster

A FEMA- or state-declared disaster, including tornado, earthquake, fire or flood

Serious Illness

Expenses incurred from an illness, hospitalization or disability

Serious Illness

Expenses incurred from an illness, hospitalization or disability

Serious Illness

Expenses incurred from an illness, hospitalization or disability

Critical Medical Care

Costs related to critical, urgent medical care, including abortion care

Critical Medical Care

Costs related to critical, urgent medical care, including abortion care

Critical Medical Care

Costs related to critical, urgent medical care, including abortion care

Home Emergency

Expenses from domestic violence, fire or other urgent home crises

Home Emergency

Expenses from domestic violence, fire or other urgent home crises

Home Emergency

Expenses from domestic violence, fire or other urgent home crises

Community Tragedy

A mass casualty incident in your community

Community Tragedy

A mass casualty incident in your community

Community Tragedy

A mass casualty incident in your community

How it works

UI screen of a form to submit a customer service request.

Reach out to us

If you are experiencing financial hardship as a result of any qualifying event, let us know. We’ll support you with additional time to pay on top of your Possible Loan grace period.

Create a plan

Our Customer Support team is here to work with you on a Relief Plan ⎯ so you can focus on what matters most.

Image of the Possible app UI with a list of upcoming payments. Two of the four payments are checked as paid off.

Get back on track

Once you enroll, we’re here to answer questions regarding your Possible account and how to pay off your loan.

Watch member stories

The Relief Plan came in a very good time where my back was against the wall... I would recommend it to anyone.

Mary

Member Since 2021

The Relief Plan came in a very good time where my back was against the wall... I would recommend it to anyone.

Mary

Member Since 2021

The Relief Plan came in a very good time where my back was against the wall... I would recommend it to anyone.

Mary

Member Since 2021

The Relief Plan came in a very good time where my back was against the wall... I would recommend it to anyone.

Mary

Member Since 2021

It allowed me the time to get everything situated and get back on track with no impact to my credit score.

Newsleen

Member Since 20XX

It allowed me the time to get everything situated and get back on track with no impact to my credit score.

Newsleen

Member Since 20XX

It allowed me the time to get everything situated and get back on track with no impact to my credit score.

Newsleen

Member Since 20XX

We got hit here by Hurricane Helene. I needed a little extra time to pay and to try to get things together. It was a very stressful time. I’m one of the many Americans who don’t really have that much of a safety net. But the Relief Plan really helped.

Cathy

Member Since 2024

Cathy

Member Since 2024

Cathy

Member Since 2024

Last year, I had just returned to work after being out of work with breast cancer. The Relief Plan helped me to have a little extra time and I really, really appreciated it. Completely amazing.

Terry

Member Since 2020

Last year, I had just returned to work after being out of work with breast cancer. The Relief Plan helped me to have a little extra time and I really, really appreciated it. Completely amazing.

Terry

Member Since 2020

Last year, I had just returned to work after being out of work with breast cancer. The Relief Plan helped me to have a little extra time and I really, really appreciated it. Completely amazing.

Terry

Member Since 2020

Flexibility is built in

More Possible Loan benefits you’ll love

Take your time with installments

8 weeks. 4 installments. 4 paychecks. Zero worries.

Find out more

UI indication $200 paid off from a total of $400.

Use any payment method you like

Extra debit cards or even your bank details are fair game—just type in the number.

Check it out

Move payments— no reschedule fee

Move payments up to 29 days out from the originally scheduled date with no late or reschedule fee.

Explore payment flexibility

Image of the Possible app UI with a list of upcoming payments

Send instant^* cash right to the bank account you choose

Apply for a loan

Possible app UI indicating that an application has been approved for a $300 loan.

Possible app UI asking where a loan should be sent—debit card or direct deposit.

Send instant^* cash right to the bank account you choose

Apply for a loan

Send instant^* cash right to the bank account you choose

Apply for a loan

Frequently asked questions

How does the Relief Plan work?

The Relief Plan offers you a 30-day payment deferral period for your Possible Loan on top of the standard 29-day grace period (i.e. up to 59 days). The forbearance applies to all outstanding payments.

How do you qualify for the Relief Plan?

If you have a Possible Loan, you qualify for payment relief under the Relief Plan if you experience one of the following qualifying events:

• A death in your immediate family
• Serious illness, hospitalization or disability
• A natural disaster in your community as declared by the Federal Emergency Management Agency (“FEMA”) or state government authority, including tornado, earthquake, fire, or flood
• Incurred expenses in connection with critical medical care, including abortion care
• A mass casualty incident in your community
• Incurred expenses as a result of a home emergency— including domestic violence, fire

If your Possible Loan was charged off, you’re not eligible for enrollment.

Wait—what does forbearance mean?

Forbearance literally means “holding back”. Here, it’s a way to change or push back a payment schedule between a lender and a borrower. It’s not loan forgiveness—it’s a change to when the loan gets paid back. In this case, forbearance means that we’ll hold off on taking any action like adding additional late payments to a customers’ credit report if they’re late paying us back due to one of the events above.

I already got more time to pay. Am I eligible?

Depending on where you are within your loan payment schedule, you may qualify for a hardship extension. Please reach out to us and we’d be happy to discuss this with you.

What happens to my credit score?

Once you enroll, you’ll have additional time to pay, so your monthly payments for your Possible Loan won’t be marked as late on your credit report while you’re enrolled in the Plan. Existing late payments that have been previously been reported to credit bureaus cannot be changed, so be sure to enroll ASAP if you experience a qualifying event.

What kinds of medical care qualify?

Health care and medical bills can be expensive. The Possible Relief Plan covers events where you’ve incurred expenses in connection with critical medical care, including abortion-related care. 

How many times can I qualify?

Forbearance under the Relief Plan will be limited to one payment extension per loan. If you’re eligible, you may defer your payments for up to two additional months if you continue to experience hardship.

Will I get reminders when my payments are due?

Yes! You’ll get notified when it’s time to pay. We’ll email you 3 days before your next payment date.

How do I get started?

Log in to your Possible app and contact us to enroll, or send us an email. Be sure to include your date of birth and last 4 digits of your SSN when you reach out to us.

Frequently asked questions

How does the Relief Plan work?

The Relief Plan offers you a 30-day payment deferral period for your Possible Loan on top of the standard 29-day grace period (i.e. up to 59 days). The forbearance applies to all outstanding payments.

How do you qualify for the Relief Plan?

If you have a Possible Loan, you qualify for payment relief under the Relief Plan if you experience one of the following qualifying events:

• A death in your immediate family
• Serious illness, hospitalization or disability
• A natural disaster in your community as declared by the Federal Emergency Management Agency (“FEMA”) or state government authority, including tornado, earthquake, fire, or flood
• Incurred expenses in connection with critical medical care, including abortion care
• A mass casualty incident in your community
• Incurred expenses as a result of a home emergency— including domestic violence, fire

If your Possible Loan was charged off, you’re not eligible for enrollment.

Wait—what does forbearance mean?

Forbearance literally means “holding back”. Here, it’s a way to change or push back a payment schedule between a lender and a borrower. It’s not loan forgiveness—it’s a change to when the loan gets paid back. In this case, forbearance means that we’ll hold off on taking any action like adding additional late payments to a customers’ credit report if they’re late paying us back due to one of the events above.

I already got more time to pay. Am I eligible?

Depending on where you are within your loan payment schedule, you may qualify for a hardship extension. Please reach out to us and we’d be happy to discuss this with you.

What happens to my credit score?

Once you enroll, you’ll have additional time to pay, so your monthly payments for your Possible Loan won’t be marked as late on your credit report while you’re enrolled in the Plan. Existing late payments that have been previously been reported to credit bureaus cannot be changed, so be sure to enroll ASAP if you experience a qualifying event.

What kinds of medical care qualify?

Health care and medical bills can be expensive. The Possible Relief Plan covers events where you’ve incurred expenses in connection with critical medical care, including abortion-related care. 

How many times can I qualify?

Forbearance under the Relief Plan will be limited to one payment extension per loan. If you’re eligible, you may defer your payments for up to two additional months if you continue to experience hardship.

Will I get reminders when my payments are due?

Yes! You’ll get notified when it’s time to pay. We’ll email you 3 days before your next payment date.

How do I get started?

Log in to your Possible app and contact us to enroll, or send us an email. Be sure to include your date of birth and last 4 digits of your SSN when you reach out to us.

Frequently asked questions

How does the Relief Plan work?

The Relief Plan offers you a 30-day payment deferral period for your Possible Loan on top of the standard 29-day grace period (i.e. up to 59 days). The forbearance applies to all outstanding payments.

How do you qualify for the Relief Plan?

If you have a Possible Loan, you qualify for payment relief under the Relief Plan if you experience one of the following qualifying events:

• A death in your immediate family
• Serious illness, hospitalization or disability
• A natural disaster in your community as declared by the Federal Emergency Management Agency (“FEMA”) or state government authority, including tornado, earthquake, fire, or flood
• Incurred expenses in connection with critical medical care, including abortion care
• A mass casualty incident in your community
• Incurred expenses as a result of a home emergency— including domestic violence, fire

If your Possible Loan was charged off, you’re not eligible for enrollment.

Wait—what does forbearance mean?

Forbearance literally means “holding back”. Here, it’s a way to change or push back a payment schedule between a lender and a borrower. It’s not loan forgiveness—it’s a change to when the loan gets paid back. In this case, forbearance means that we’ll hold off on taking any action like adding additional late payments to a customers’ credit report if they’re late paying us back due to one of the events above.

I already got more time to pay. Am I eligible?

Depending on where you are within your loan payment schedule, you may qualify for a hardship extension. Please reach out to us and we’d be happy to discuss this with you.

What happens to my credit score?

Once you enroll, you’ll have additional time to pay, so your monthly payments for your Possible Loan won’t be marked as late on your credit report while you’re enrolled in the Plan. Existing late payments that have been previously been reported to credit bureaus cannot be changed, so be sure to enroll ASAP if you experience a qualifying event.

What kinds of medical care qualify?

Health care and medical bills can be expensive. The Possible Relief Plan covers events where you’ve incurred expenses in connection with critical medical care, including abortion-related care. 

How many times can I qualify?

Forbearance under the Relief Plan will be limited to one payment extension per loan. If you’re eligible, you may defer your payments for up to two additional months if you continue to experience hardship.

Will I get reminders when my payments are due?

Yes! You’ll get notified when it’s time to pay. We’ll email you 3 days before your next payment date.

How do I get started?

Log in to your Possible app and contact us to enroll, or send us an email. Be sure to include your date of birth and last 4 digits of your SSN when you reach out to us.

All products are subject to eligibility and approval by Possible Financial Inc. dba “Possible Finance” and “Possible” or its banking partner Coastal Community Bank. Eligibility for a product is not guaranteed.

For Loans, Possible Finance has direct lending licenses in CA, ID, LA, NV, OH, OR, UT and WA. Idaho Residents: License #RRL-10073; Louisiana Residents: License #1697898; Nevada License #CDTH11200; Ohio Residents: License #ST.760161.000; Washington License #530-CC/SL-111888. California Residents: Possible Finance is licensed by the Department of Financial Protection and Innovation, pursuant to the California Deferred Deposit Transaction Law, License #10DBO-105848.

Loans in AL, AR, AZ, DE, FL, IA, IN, KS, KY, MI, MO, MS, NE, NH, NC, OK, RI, SC, TN, TX, VA and WY are made by Coastal Community Bank, and serviced by Possible Finance. Texas Residents: Possible Finance is a licensed Credit Access Business; License #1800061850-160823.

*Funding usually within minutes but may take up to 5 days.

^Loan amounts & structure vary by state.

°Possible uses fee and payday loan usage information from the Consumer Financial Protection Bureau, Center for Responsible Lending, Pew Charitable Trusts, and the Consumer Federation of America to arrive at our Fees Saved Calculation. Savings based on the maximum fees Possible could have charged customers over the typical payday loan term, including late fees, insufficient funds fees, etc. Results will vary.

¨See possiblefinance.com/samplepaymentschedules for rates & terms examples.

ˇReal customer compensated. Results may vary.

˘Possible Loans offer up to 29 days of payment flexibility from original due date.

Possible Card is issued by Coastal Community Bank and serviced by Possible Finance, pursuant to its license with Mastercard International Incorporated. Arizona Residents: Licenses #CA-1033558, #CA-1041621, and #CA-1041622; California Residents: License #10595-99; Hawaii Residents: License #COLAX-1238-0; Illinois Residents: License #17.022449; Louisiana Residents: Registration #446766611; Maine Residents: License #SLM15758; Maryland Residents: License #1697898; Massachusetts Residents: Registration #LS1697898; Nebraska Residents: License #1697898; New Jersey: Registration #19095; North Dakota Residents: License #MB104104; Oregon Residents: License #1697898; Pennsylvania Residents: Registration #95262; South Dakota Residents: License #1697898.MYL; Vermont Residents: License #LSO-1697898; Washington Residents: License #6041888588-001-0001: West Virginia Residents: Registration #2417-3349.

All trademarks and brand names are property of their respective owners. Use of them does not imply any affiliation with or endorsement by them.

If you have questions or concerns, please contact the Support Team at support.possiblefinance.com

Mailing Address: Possible Finance, PO Box 98686, Las Vegas, NV 89193

*Funding usually within minutes but may take up to 5 days.

^Loan amounts & structure vary by state.

¨See possiblefinance.com/samplepaymentschedules for rates & terms examples.

ˇReal customer compensated. Results may vary.

˘Possible Loans offer up to 29 days of payment flexibility from original due date.

All trademarks and brand names are property of their respective owners. Use of them does not imply any affiliation with or endorsement by them.

If you have questions or concerns, please contact the Support Team at support.possiblefinance.com

Mailing Address: Possible Finance, PO Box 98686, Las Vegas, NV 89193

*Funding usually within minutes but may take up to 5 days.

^Loan amounts & structure vary by state.

¨See possiblefinance.com/samplepaymentschedules for rates & terms examples.

ˇReal customer compensated. Results may vary.

˘Possible Loans offer up to 29 days of payment flexibility from original due date.

All trademarks and brand names are property of their respective owners. Use of them does not imply any affiliation with or endorsement by them.

If you have questions or concerns, please contact the Support Team at support.possiblefinance.com

Mailing Address: Possible Finance, PO Box 98686, Las Vegas, NV 89193

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