Money challenges don’t define you. You’re more than a number, and sometimes you may need more time to pay off your Possible Loan. When the unexpected shows up, whether that’s an emergency medical bill, a natural disaster or a family tragedy, you shouldn’t have to choose between your life and your payment schedule.
That’s exactly where the Relief Plan comes in. We created it to support you during life’s most difficult moments. If you’re facing a qualifying hardship, our Relief Plan lets you defer your loan beyond our always-on, 29-day˘ grace period.
We’d like to introduce you to real people who used the Relief Plan to help pay off their Possible Loan.
Meet Crystal, Mary and Terry—three customers who experienced the kinds of unforeseen hurdles our Relief Plan was built for, from hurricanes to an unexpected family tragedy and serious illness.
They share how having a little extra flexibility helped them breathe, keep going and focus on what mattered most.
Watch the Stories
How Crystal found relief after an unexpected hurricane hit
When Hurricane Beryl hit Houston, Crystal’s world was turned upside down—no power, no food, no cell service and no paycheck—and three children to support. That’s when she turned to Possible’s Relief Plan. She was able to pause her payment and focus on caring for her family and recovering from the storm.
“We did not expect, with a Category One hurricane, to lose power. We're thinking that, okay, maybe it's gonna be a few hours. Well, a few hours turned into seven days. At this point, we're like, okay, now what are we gonna do? I didn't have anyone else to lean on in the time of need.”
Breathing room after an unexpected loss: Mary’s story
After her mom passed away, Mary—a single mother of three—felt a huge weight on her shoulders. She enrolled in Possible’s Relief Plan for extra time to pay when she needed it most. That gave her the breathing room to grieve and take care of her kids.
“Take it from someone who's very hesitant. Ask for help. Put it out there.”
The Relief Plan Helped Terry Focus on Healing, Not the Bills
Terry was out of work for 11 months after a breast cancer diagnosis, and the bills didn’t stop: rent, car payments, utilities, phone. The Relief Plan gave her extra time to repay her loan without putting the burden on her family, and helped her hold on to what mattered. As she focuses on recovery and follow-up care, she knows Possible has her back.
“In the moment when you think, how am I going to get through this? There it is, right there. There's the help right there.”
How the Relief Plan helps
When the unexpected hits, the Relief Plan offers payment flexibility and temporary relief with extra time to pay, to give you breathing room while you keep the essentials covered.
If you’re experiencing financial hardship due to a qualifying event and need more time to pay, we may be able to help you defer your payments by moving your payment dates. It’s a short extension designed to give you relief after an emergency.
What is the Relief Plan?
Possible’s Relief Plan offers you a simple way to ask for more time when you need it most. It’s there to give you additional time beyond the usual 29-day˘ grace period if you’re having a tough month due to a covered reason, so that you can keep your finances on track.
Who is the Relief Plan for?
Life changes fast. The Relief Plan supports qualifying events such as:
Support during a family tragedy or medical emergency
Serious illness or hospitalization
Disaster relief after storms, fires or other declared events
Home emergency expense relief, like urgent repairs or safety needs
How to enroll
Log in to your Possible app and contact us to enroll. To find out more about how it works, click here.
These individuals are actual Possible customers and were compensated in return for sharing their honest opinion. Individual results are unique and may vary.
˘Possible Loans offer up to 29 days of payment flexibility from original due date.
In some states, loans available through Possible Financial Inc. dba Possible Finance are issued by Possible Financial Inc. In other states, loans available through Possible Finance are issued by Coastal Community Bank. Loan terms are subject to eligibility. Visit possiblefinance.com/state-licenses for more information on state licenses.
